Hyundai, a Global Leader
Founded in 1967, Hyundai is recognized for its innovation, quality, and commitment to sustainability. Today, the brand is one of the largest automobile manufacturers in the world, offering a wide range of vehicles, from passenger cars to commercial vehicles. The company stands out for its excellence in design, technology, and customer focus.
With a global presence, Hyundai continues to be a trusted and innovative brand in the automotive market, always at the forefront of technology and development, with initiatives toward a more sustainable future.
The company sought ways to integrate operations in order to enhance control over sales flow and customer service while maintaining the high standards of excellence it has always provided to its diverse audiences. The challenge was migrating from a traditionally manual process to an integrated digital system. Launched in December 2023, the project, in partnership with Everymind, aims to increase operational efficiency and provide greater visibility to users. Through integration with other systems, this solution is now able to generate orders and track the entire sales funnel, from creation to shipment from the manufacturer to the dealer.
Salesforce DevOps
In partnership with Everymind, the company adopted the Salesforce DevOps methodology, which guided the organization to enhance efficiency, increase productivity, and reduce costs. This approach facilitates greater collaboration between technology and operations.
The professionals leading the project examined how this solution, which has already revolutionized sectors from banking to retail, could contribute to improving practices in the automotive industry. As a result, detailed roadmaps were created to connect development and operations teams, aiming to boost efficiency.
Expanding the Partnership
After the initial implementation phase, Hyundai and Everymind expanded their partnership to collaborate on new strategic challenges. Today, Everymind experts, applying their extensive experience across various industries and leveraging cutting-edge solutions to understand the end customer, optimize processes, and drive successful transformations, are committed to streamlining the purchasing process and delivering an enhanced experience.
Hyundai and Everymind
A well-executed challenge can yield significant results. Hyundai, in partnership with Everymind, implemented the Salesforce DevOps method, which guided the organization to enhance efficiency, increase productivity, and reduce costs.
From the initial inspiration to the development of new ways to use technology, the Hyundai and Everymind partnership is built on professionals capable of designing solutions that, with deep industry knowledge and the application of new strategies, impact people and reinforce a history of dedication to bringing about real change.
Through excellent collaboration, we were able to overcome the challenge and assist Hyundai in transforming a manual operation into a digital one. This transformation enabled the company to integrate its operations efficiently, resulting in greater transparency and control over the sales flow and customer service.
Everymind and Hyundai have partnered to shape the future of mobility. Explore the full case study to see how the companies are working to define tomorrow.
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